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Context Help

If you get lost inside our hosting Control Panel, the first thing you should do is press the Help button, which is visible on each page. A context menu will show up. It comprises thorough info about all the operations that you can carry out on the given page. Each pop-up menu opens on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a wide collection of how-to videos describing how to work with our hosting Control Panel. They're shot for those of you who want to see how things are getting done instead of only reading articles. In this way, anyone can swiftly become familiar with our hosting Control Panel by simply watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the answer you searching for, have a glance at our extensive FAQ database, which comprises questions asked by actual people and provides practical solutions. We regulary update our FAQ database with new Q&A's so as to encompass all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the solution you need in the Frequently Asked Questions database either, you can touch base with our excellent team of customer support engineers available 24-7-365 and eager to assist you with any question. Each trouble ticket you open will be answered within 1 hour (the average support ticket response time being approximately 20 minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 232529

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com